FAQ

SHIPPING

We use trackable shipping for all our orders. Below are the rates you can use upon checkout. Please note: All prices are in AUD.

Australia:

Free Shipping

International Shipping: 

New Zealand: $10.00 (Flat Rate)

 

Malaysia: $15.00 (Flat Rate)

Singapore: $15.00 (Flat Rate)

Rest Of The World: $20.00 (Flat Rate)


We endeavor to get all parcels out within 24 hours but during sales, holidays and busy periods that may take a little longer.

All pre-ordered products purchased with other products will be sent together once the pre-ordered item(s) arrive to our warehouse and are ready for fulfillment.

If you are dissatisfied at all with your product please contact us at hello@ohflossy.com and if needed, we will issue you a refund.

Please note that once we have shipped your products we have no control over delivery estimates and delays. Any orders returned to sender for error in the address entered during the checkout process will incur a further fee to the customer before it can be resent.

PRODUCTS

With all products we recommend patch testing prior to use. We use the best ingredients but we know allergies can happen anywhere. The last thing we want is an allergic reaction. Should you or your little one have an allergic reaction please cease use immediately, wash off with water and seek urgent medical attention by a qualified professional.

Our magnetically closing boxes have multiple magnets in them. Please do not leave children alone with any Oh Flossy products including the boxes. Should you suspect ingestion of a small part please see your closest hospital emergency department as urgently as possible.

Our recommended age of use is 4+ due to small parts. 

We recommend a 6-12 month shelf life on all products. If you notice any signs of separation, mold or are concerned at all, please cease use immediately and throw the product away.

INGREDIENTS

Natural Eyeshadow
Mica, Tapioca Starch, Kaolin, Magnesium Stearate.
May Contain +/- CI77288, CI77007, CI77491, CI77742, CI77019, CI77891, CI77861

Natural Blush
Mica, Tapioca Starch, Kaolin, Magnesium Stearate.
May Contain +/- CI77288, CI77007, CI77491, CI77742, CI77019, CI77891, CI77861

Natural Vegan Lipstick & Lipstick Pot
Candelilla Wax, Castor Oil, Cocoa Butter, Meadowfoam Seed Oil, Apricot Kernel Oil, Mica.
May Contain +/- CI77288, CI77007, CI77491, CI77742, CI77019, CI77891, CI77861

Rapid Dry Nail Polish
Butyl Acetate, Ethyl Acetate, Nitrocellulose, Acetyl Tributyl Citrate, Adipic Acid/Neopentyl Glycol/Trimellitic Anhydride Copolymer, Isopropyl Alcohol, Polymethylmethacrylate, Stearalkonium Bentonite, Sucrose Acetate Isobutyrate,

Etocrylene, Silica, Diacetone Alcohol, N-Butyl Alcohol, Trimethylpentanediyl Dibenzoate, Phosphoric Acid, Dimethicone, Trimethylsiloxysilicate, Polyethylene Terephthalate, Calcium Aluminium Borosilicate, Mica, Hexanal, Punica Granatum Seed Oil, Isopropyl Myristate, Glycerin, Helianthus Annus Seed Oil, Propylene Glycol, Polyvinyl Butyral, Aqua, Tocopheryl Acetate, Glyceryl Linoleate, Panax Ginsend Root Extract, Vitis Vinifera Fruit Extract, Citrus Limon Fruit Extract, Glyceryl Linolenate, Retinyl Palmitate, Magnesium Ascorbyl Phosphate, Calcium Pantothenate, Tocopherol, Violet 2 CI 60725, Aloe Barbadensis Leaf Extract, Glycine Soja Oil
May Contain +/- CI 15850, CI 77499, CI 77891, CI 15880, CI 77163, CI 77491, CI 77510, CI 19140, CI 77000, CI 60725, CI 47005, CI 77007


How do I read the ingredient listing correctly?
You're not the only one confused by the list of ingredients in makeup. 
Legally companies selling makeup need to disclose all ingredients in order of concentration.
As a general rule of thumb, the first 5 or so ingredients probably make up the majority of the formula. For example, our Sparkle Lipstick is heavily Apricot Kernel Oil in its formulation with Castor Oil coming in close second and then our lip safe fragrance being the lowest percentage in the formula. Reading it with this in mind, you can see that the nourishing properties of Apricot and Castor Oil are the dominant priority in our lipstick. 

Some countries have incredibly lax regulations regarding ingredients and listing but in some instances, if an ingredient is less than 1% it doesn't need to even be on the listing! This opens the door to fillers that can be incredibly unsafe and toxic like asbestos etc. even in children's play makeup!
Australia, however, has one of the strictest regulations in the world and Oh Flossy abides by this in all our production and ingredient listings.