Refund policy
30 day money back guarantee - no questions asked!
We’re so confident you’ll love your new products, however in the event you have a change of mind or need to exchange we have a 30-day money back guarantee - no questions asked!
We’ll issue your choice of a refund, store credit or exchange to the same value as soon as your item has been returned.
To be eligible:
- Please contact hello@ohflossy.com to start your return including your proof of purchase
- Items must be returned to us unopened and in their original packaging and condition
- Gift cards excluded
Damaged or Faulty items
We know how annoying damaged or faulty items can be!
In the unlikely event that your Oh Flossy product is damaged or faulty, we’ll replace or refund your item as quickly as possible.
Please contact hello@ohflossy.com immediately with photos & proof of purchase of your faulty or damaged item and we’ll rectify immediately.
Please note that Oh Flossy's Refund and Returns policies don't limit a consumer’s rights under the Australian Consumer Law
